Frequently Asked Questions

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Q:Does TheJordanChamp.com has retail store?
A: TheJordanChamp.com is an online store with office and warehouse in Scottsdale, AZ,  we do not operate a retail store

Q:Does TheJordanChamp.com have a satisfaction guarantee?
A:Our 100% satisfaction guarantee ensures that every item you purchase at TheJordanChamp.com meets your high standards.

Q:How do I change or cancel my order?
A:Please contact the customer service immediately if you need to change or cancel your order. Please be advised that some orders are shipped very soon after placement, and it may not always be possible to cancel.

Q: What forms of payment do you accept?
A: Western Union only

Q: How long will it be before I receive my order?
A: For US shipping, you should receive your order within 6-9 business days. Please allow additional time for shipments to U.S. Territories, PO Boxes, or Military APO/FPO addresses.